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The Secret Ingredient for Success: An Amazing Team!

10/28/2017

1 Comment

 
     Over the last few weeks, so many of you have told me such great things about this awesome team we have at the coffeehouse.  Over and over again, I have heard how well they handle your special requests with grace and ease.  Back when the idea of this business was just starting to form, I had thought the most important thing I could do would be to select the right coffee or have the best made-to-order food.  These last few months I have learned from everyone that those are things that can be found in many places but what keeps so many coming back to us are the smiling faces behind the counter.
​     I always appreciate the feedback on what is working and what may not be working but the common thread in so many conversations is how well this team does.  Who doesn't enjoy going in to a business and knowing that the people working really do appreciate you?  I give all the credit to these amazing women.  As I watch them interact with each other and you, I know that the best thing we have done is to have put this team together.
​     It all started with Steph, and I couldn't be prouder of her managerial skills or in knowing that she has allowed this great team to blossom while being genuinely good at everything.  I love watching Emily connect with everyone; she's so good with people and putting that together with her ability to do anything in the kitchen makes her such an important piece of the puzzle.  These two together are great at coming up with the best ideas to steer the ship!
​     Caitlyn joined us for the fair in August and decided to hang around, running the weekend crew, and I am so glad she did.  There isn't anything she can't do well!  Our kitchen queen, Jeanne, is our only culinary school grad, and she comes up with the most delicious and creative baked goods.  Her presentation skills and inspired cooking ideas make her such an important asset.  She even MAKES our butter!!  Samantha is such a fun person to have around, and if you want an amazing latte, she can steam/foam milk really well.  Last, but not least, is our newest addition, Riley.  She is eager to learn about everything we do, is a fast learner and super dependable in the kitchen.
​     Having helped out at the fair, and coming in to help when their busy schedules allow, our team is completed by Melissa and Kim who bring mad kitchen skills and in addition to being really good at what they do, are just fun to have around in a busy kitchen!
​     As we plan holiday events such as pie orders and Christmas parties, we will keep working hard to maintain that high standard everyone has come to expect from us.  We hope you will consider us for your gift needs and our newest option is the coffee catering for coffee and espresso for your business or family events.  We love being part of Hardwick, and look forward to seeing you on the common!
1 Comment
Jeanne
11/8/2017 07:12:10 pm

Thank you😆

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14 BARRE rOAD
hARDWICK, ma  01037
413-477-1144

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